- What is the best process for troubleshooting?
- Can you describe the process of troubleshooting?
- What are the common computer problems and solutions?
- What are troubleshooting techniques?
- What are the tools used in troubleshooting?
- How do you resolve production issues?
- Which areas of the network are good places to start your troubleshooting?
- What are troubleshooting skills?
- What are the basic rules to be followed during troubleshooting?
- What is the difference between maintenance and troubleshooting?
- What are the 7 steps to problem solving?
- What tools are most helpful to you when trouble shooting and solving a problem?
- How do you show problem solving skills?
- What is the first thing you should do when troubleshooting a computer problem?
What is the best process for troubleshooting?
The six steps of troubleshooting.Identify the problem.
Establish a theory of probable cause.
Test probable cause theory to determine actual cause.
Establish an action plan and execute the plan.
Verify full system functionality.
Document the process..
Can you describe the process of troubleshooting?
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
What are the common computer problems and solutions?
Here are six common computer issues and how you can fix them.Slow Performance. … Loud Noises From Computer. … Computer Constantly Freezes. … Internet Browsing Is Slow or Unresponsive. … You’re Seeing a BSOD (Blue Screen of Death) … Screen Display Is Truncated or Has Low Resolution.
What are troubleshooting techniques?
6 Maintenance Troubleshooting Techniques Made Simple with CMMSUnderstand the system. … Understand the problem and history. … Eliminate the obvious. … Develop possible causes and theories. … Eliminate causes, start with what is easy, or likely. … Validate and document the solution.
What are the tools used in troubleshooting?
This article reviews the top 10 basic tools that can help you troubleshoot most networking issues.Speedtest.net/pingtest.net.Subnet and IP Calculator. … PuTTY/Tera Term. … Netstat. … Nslookup. … Ipconfig/ifconfig. … Tracert/traceroute. … Ping. The most commonly used network tool is the ping utility. … More items…•
How do you resolve production issues?
The problem‑solving approach can be broken down into seven steps.Identify problems. … Describe the current situation. … Take temporary countermeasures on the spot. … Find the root cause. … Propose solutions. … Establish an action plan. … Check results.
Which areas of the network are good places to start your troubleshooting?
8 Easy-to-Do Ways to Troubleshoot Network ConnectionCheck Your Settings. First, check your Wi-Fi settings. … Check Your Access Points. Check your WAN (wide area network) and LAN (local area network) connections. … Go Around Obstacles. … Restart the Router. … Check the Wi-Fi Name and Password. … Check DHCP Settings. … Update Windows. … Open Windows Network Diagnostics.
What are troubleshooting skills?
In simple words, troubleshooting skills are the problem solving abilities of a person. … Ideal troubleshooting skills mean you begin with gathering maximum information to define the actual problem, and provide the best possible solution by generating and evaluating all possible solutions.
What are the basic rules to be followed during troubleshooting?
Follow some general troubleshooting rules to resolve the problem in many cases and resume work with little interruption.Check the Power. If the computer or peripheral does not turn on, check the basics first. … Reboot the Computer. … Record Messages. … Update Software. … Check for Malware.
What is the difference between maintenance and troubleshooting?
Preventive maintenance helps to prevent failure of parts, materials, and systems by ensuring that they are in good working order. Troubleshooting is a systematic approach to locating the cause of a fault in a computer sys- tem. A good preventive maintenance program helps minimize failures.
What are the 7 steps to problem solving?
Here are seven-steps for an effective problem-solving process.Identify the issues. Be clear about what the problem is. … Understand everyone’s interests. … List the possible solutions (options) … Evaluate the options. … Select an option or options. … Document the agreement(s). … Agree on contingencies, monitoring, and evaluation.
What tools are most helpful to you when trouble shooting and solving a problem?
3 Native Tools to Help You Troubleshoot Your Problems In Windows…Action Center Troubleshooting. The Action Center is a useful resource center for finding out the problem you are solving, and sometimes, the solution to the problem. … Reliability Monitor. The Reliability Monitor provides a system stability overview and details about events that impact reliability. … Problem Step Recorder.
How do you show problem solving skills?
Some key problem-solving skills include:Active listening.Analysis.Research.Creativity.Communication.Dependability.Decision making.Team-building.
What is the first thing you should do when troubleshooting a computer problem?
5 troubleshooting tips for fixing your own computerRun a thorough virus scan. It’s obvious, but it’s effective: Fire up your virus scanning software, launch the deepest and most thorough scan available, then leave it to do its work. … Update your software. … Cut down on the bloat. … Test your Wi-Fi connection. … Reinstall the operating system.